This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Services and tells you about your privacy rights and how the law protects you.
We use your Personal data to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
1.1. The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
1.2. For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Services or parts of our Services.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application means the software program provided by the Company downloaded by You on any electronic device, named Shopform
- Company (referred to as either “the Company”, “We”, “us” or “Our” in this Agreement) refers to Vue Technologies Pte Ltd, 29A Cuppage Rd, Cuppage Terrace, Singapore 229456.
- Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
- Country refers to: Singapore
- Device means any device that can access the Services such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Services refers to the Application or the Website or both.
- Services Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Services, to provide the Services on behalf of the Company, to perform services related to the Services or to assist the Company in analyzing how the Services is used.
- Third-party Social Media Services refers to any website or any social network website through which a User can log in or create an account to use the Services.
- Usage Data refers to data collected automatically, either generated by the use of the Services or from the Services infrastructure itself (for example, the duration of a page visit).
- Website refers to Shopform, accessible from https://www.shopform.sg/
- You means the individual accessing or using the Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.
2. Collecting and Using your Personal Data
2.1. When Data will be Collected
2.1.1. We will/may collect personal data about You:
- when You register and/or use Our Services, or open an account with us (includes via an external service or application, such as Facebook);
- when You submit any form, including, but not limited to, waitlist forms, help forms or other forms relating to our product and/or Services;
- when You make a transaction regarding the products available on Our Services;
- when You interact with us, such as via telephone calls (which may be recorded), live chat/messaging, social media platforms and emails;
- when You subscribe to our publications or marketing collaterals; and
- when a third party lodges a complaint against You or the content You have posted on the Platform;
2.2. Types of Data Collected
2.2.1. Personal Data
While using Our Services, we may ask You to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email Address;
- First Name and Last Name;
- Date of Birth;
- Phone Number;
- Billing Address;
- Bank Account and Payment Information;
- Gender;
- Address, State, Province, ZIP/Postal code, City;
- Any information about You when You sign up to use Our Services, and when You use Our Services, as well as information related to how You use Our Services; and
- Aggregate usage data on content You engage with;
Usage Data is collected automatically when using the Services.
Usage Data may include information such as your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever You visit our Services or when You access the Services by or through a mobile device.
2.2.2. Information and Content You Provide
We collect the content, communications and other information You provide when You use Our Service. These include, but are not limited to, the content that You create or share and messages and communication with others.
2.2.3. Networks and Communications
We collect information about the profiles and hashtags You are connected to and how You interact with them.
2.2.4. Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Services through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Services, we may collect Personal data that is already associated with your Third-Party Social Media Services’s account, such as your name, your email address, your activities or your contact list associated with that account.
You may also have the option of sharing additional information with the Company through your Third-Party Social Media Services’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
2.2.5. Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission:
- Information from your Device’s phone book (contacts list)
- Pictures and other information from your Device’s camera and photo library
We use this information to provide features of Our Services, to improve and customize Our Services. The information may be uploaded to the Company’s servers and/or a Services Provider’s server or it may be simply stored on your device.
You can enable or disable access to this information at any time, through your Device settings.
2.2.6. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Services. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Services. Unless You have adjusted your browser setting so that it will refuse Cookies, our Services may use Cookies.
- Flash Cookies. Certain features of our Services may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Services. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
- Web Beacons. Certain sections of our Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
For more information about the cookies we use and your choices regarding cookies, please visit the Cookies section of our Privacy Policy.
2.3. Use of Your Personal Data
2.3.1. The Company may use Personal Data for the following purposes:
- To provide and maintain our Services, including to monitor the usage of our Services.
- To manage your Account: to manage your registration as a user of the Services. The Personal Data You provide can give You access to different functionalities of the Services that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with us through the Services.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
- To manage your requests: To attend and manage your requests to us.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Services users is among the assets transferred.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, services, marketing and your experience.
2.3.2. We may share your personal information in the following situations:
- With Services Providers: We may share your personal information with Services Providers to monitor and analyze the use of our Services, for payment processing, to contact You.
- For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with us.
- With business partners: We may share your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Services, your contacts on the Third-Party Social Media Services may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with You and view your profile.
- With your consent: We may disclose your personal information for any other purpose with your consent.
2.4. Retention of Your Personal Data
2.4.1. The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
2.4.2. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Services, or We are legally obligated to retain this data for longer time periods.
2.5. Transfer of Your Personal Data
2.5.1. Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
2.5.2. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
2.5.3. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
2.6. Disclosure of Your Personal Data
2.6.1. Business Transactions
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
2.6.2. Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
2.6.3. Other Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Services
- Protect the personal safety of Users of the Services or the public
- Protect against legal liability
2.7. Security of Your Personal Data
2.7.1. We implement a variety of security measures and work hard to ensure the security of your personal data on our systems. All user personal data are hidden behind secured networks are only accessible by a limited number of employees who have special access rights to access such systems.
2.7.2. The security of your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
3. Cookies
3.1. We may use cookies, web beacons and other similar technologies in connection with your use of Our Services. These cookies are identifiers that are transferred to your computer or mobile devices that allow us to track your usage activities and behavior on Our Services. We may link cookie information to personal data. Cookies are also used to keep track of your user preferences on Our Services and are used to deliver content specific to your interest.
3.2. You have the right to refuse the use of cookies by selecting the appropriate settings on your browser or mobile devices. However, please note that by doing so, You may not be able to use the full functionality of Our Services.
4. Detailed Information on the Processing of your Personal Data
The Services Providers We use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on Our Services in accordance with their Privacy Policies.
4.1. Analytics
We may use third-party Services providers to monitor and analyze the use of our Services.
4.1.1. Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Services available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
4.1.2. Firebase
Firebase is an analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy
We also encourage You to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
For more information on what type of information Firebase collects, please visit the How Google uses data when You use our partners’ sites or apps webpage: https://policies.google.com/technologies/partner-sites
4.2. Email Marketing
We may use your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email We send or by contacting us.
We may use Email Marketing Services Providers to manage and send emails to You.
4.2.1. Mailchimp
Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.
For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/
4.3. Payments
We may provide paid products and/or services within the Services. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to Our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
4.3.1. Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
5. Links to Other Websites
5.1. Our Services may contain links to other websites that are not operated by us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
5.2. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
6. Changes to this Privacy Policy
6.1. We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
6.2. We will let You know via email and/or a prominent notice on Our Services, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
6.3. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If You have any questions about this Privacy Policy, You can contact us:
- By visiting this page on our website: https://www.shopform.sg/contactus/
Last updated: January 05, 2021